Client Services Executive Job Role in Surrey

Client Services Executive

We are looking for a new team member to be a support to our Client Services Director (CSD). This is an exciting opportunity for someone looking to start off in client services and sales. The role will help the CSD to generate sales, develop leads and establish new contacts.

The role is to primarily support our CSD whilst fulfilling the duties further below.

WHO ARE LIQUONA?

Liquona are a creative and ambitious video production agency that blends class-leading creative with exceptional customer service.
We’re an award-winning company (both for the business itself and the work we produce), rated as one of the UK’s Top 40 Corporate Video Companies.
We serve a wide range of clients from FTSE 100’s to SME’s across many sectors for a variety of uses; from TV advertising to virtual reality.

Duties:

Supporting the CSD with quotes and budget preparation
Responding to inbound enquiry calls and emails
Setting up / supporting meetings for the CSD
Research & identify new business opportunities
Identifying key contacts in target businesses
Meeting with clients both face to face and virtually
Understanding our business and services to be able to advise & educate clients
Planning and preparing presentations for new and potential clients
Give logistical and administrative support to the marketing manager and the CSD
To help plan and deliver support for marketing activities
To understand and to be able to effectively negotiate with clients
To support the CSD’s activities in order to increase sales in to the business
Attend conferences & networking events out of hours

Key skills needed:

Good business sense
Fantastic communication skills
To be process driven
Highly organised
A positive attitude
Negotiation skills
Plenty of initiative
An understanding of marketing and sales principles
To be able to work at a fast pace in a changing environment
Good IT skills

TERM:

1 year with scope to extend based on performance. The first 4 months will be probationary.

PLACE OF WORK

Leatherhead. We work in the office at least three days a week, and can work from home 2 days.

HOURS

9:00 – 5:30 Monday – Friday (flexi time offered outside of core 10:00 to 4:30 hours)

BENEFITS

A great working environment with an awesome team in a creative company.
24 days annual leave + Bank Holidays
Regular touch-points with management eg. quarterly breakfast with a company Director
A lie-in on your Birthday
Annual performance appraisals
Weekly self directed tutorial time
A great Christmas party!
The chance to be part of an exciting, growing business
Enrol in our pension