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      UPsourced FAQs

      What does unlimited mean?

      We offer all Upsourced members unlimited 30 min ‘consultations’ with our in house experts which is usually enough time to answer most queries. We guarantee to give each member a minimum of 4 x 30 minute consultations a month and will endeavour to give as many more as our capacity allows. Consultation calls must be pre-booked.

      What do I get in my 30 mins consultation call?

      You’ll be able to discuss any video, filming, equipment, animation, editing, script related query.

      What if I need more than 30 mins?

      You can book our team at preferential hourly rates.

      Can I choose my own training?

      Yes. We offer monthly training sessions on a range of topics, held at our offices in Leatherhead, Surrey. Your Account Manager will book your seat on the training you choose.
      We listen to our members and plan future sessions based on topic requests

      Is the studio space really free and whats included?

      Yes free. A colour backdrop, camera, lights and sound kit are all included. The studio space is available, subject to availability on Thursdays, Fridays and at weekends (for a surcharge). Only members may use the space along with one presenter. Additional crew can be supplied or given access for modest costs upon request.

      Can my whole team get trained?

      Yes, please speak with your Account Manager. Rates for any colleagues who are not UpSourced members can be supplied on request.

      Can you source crew for my project?

      Yes. As a member you’ll get preferential rates on crews. Terms apply.

      What does membership mean?

      Membership is on an individual rather than on a company basis. All the services and benefits are available to every individual member. If you’re not a member but interested to learn how you can benefit from Upsourced, please get in touch.

      Can others in my company use my membership?

      If others within your company are interested in benefiting from Upsourced then we have colleague membership at preferential rates.

      Back to the UpSourced page – the perfect way to boost the resource and quality of your internal video team!